OMNICHANNEL SERVICE PROVIDER

OMNICHANNEL SERVICE PROVIDER

iSmart International Ghana Limited is a Value-Added Services (VAS) and Payment Solutions Provider that commenced its operations in 2015. Over the years, the company has achieved significant milestones and earned a reputation as a trusted partner in the telecommunications and financial sectors. With our Payment Solution and VAS services such as Bulk SMS, USSD, and Toll-Free services, we are dedicated to putting customers at the forefront of our business.

Our business strategy revolves around offering seamless payment solutions and VAS services that cater to the ever-changing retail industry landscape. As technology continues to revolutionize the way consumers shop and interact with brands globally, we recognize that the retail sector is on the cusp of a major transformation. To stay ahead in this dynamic environment, businesses need to be agile and adaptive, meeting the evolving demands of customer needs effectively.

We Deliver the Best Customer Service Resource Solutions

The principal objectives for the implementation of the Bulk SMS Technology are stipulated below;

About Our Solutions

To create a fast, efficient and reliable mode of communication with your clients and staff.

To reduce the cost of communication as compared to other forms of advertising.

To provide enhanced and comprehensive customer service through fast response time

Why Choose iSmart

OMNICHANNEL SERVICE PROVIDER

Experiences are the new disruptive force in mobile economics hence customers and users are looking for better experiences
and will be loyal to brands who provide it. Unlock this potential by engaging your customers with an SMS which is tried, tested and reliable. Our features include;

Redundant Delivery Routes

We maintain redundant connections to multiple partner routes, this ensures messages are delivered when specific partners are not available.

API Integration

Seamless integration with client’s backend or frontend systems supporting multiple protocols i.e. HTTP, SMPP, SS7, SIP to meet client needs. This comes with a reporting dashboard to track every delivery activity.

Two-Way SMS via Short Codes

To enable the aggregation of programmable interactive SMS messaging services – allowing subscribers to send and receive text messages via standard-rate or premium-rate short codes on any or all telcos from any phone.

Message Concentration

To enable the seamless exchange of long SMS messages (with more than 160 characters), iSmart’s messaging gateways automatically segments and reassembles such messages with no custom code required.

Intelligent Queuing System

iSmart connects to all networks in Ghana for SMS processing and utilizes a unique feedback system that monitors all connections to ensure messages always take the best path and are not dropped

Built-In Do-No-Disturb Integration

We work directly with mobile networks to manage subscribers who wish to opt-out of bulk SMS messages and other messaging campaigns

Quality of Delivery Reports

iSmart’s gateway design includes live quality of delivery reports to empower your IT managers and engineers to monitor delivery quality on all networks and channels.

Schedule Messages

Allows merchants to schedule messages for later delivery as compared to an immediate option

Omnichannel Service Provider

Give Us A Call

At iSmart, we offer unique services to Corporate Institutions, SMEs, SACCOs, Schools & Colleges, NGOs, Churches and many other organizations.

+233 30 394 4139